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Customer service and FAQs

Find answers to some of the most frequently asked questions about Great Clips, our haircare services, salon careers, franchising opportunities and more.

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Online Check-In

About Online Check-In

Using Online Check-In

Canceling your Check-In

About ReadyNext®

Estimated Wait Times

The Great Clips® app

About the App

Creating an Account

Signing into your account

Managing messages and notifications

Deleting your account

Great Clips Website Account

Website Account Management

Products and Services

Product Information

Salon Services

Discounts

Great Clips Coupons

Special Discounts

Gift Cards

Using Gift Cards

Franchising Opportunities

Start the Process

Jobs at Great Clips

Opportunities

Salon Details and Feedback

Salon Information

Feedback on Your Visit

Contact Us

Great Clips Customer Service

1-800-473-2825 [email protected]